FAQ

Frequently Asked Questions

What is CMS?

CMS is a short form of Centralised Monitoring Services that will monitor the premises, residential and private home via Smart City Integrated Operation Centre (SCIOC) or through application.

Can I monitor my premises or house by myself?

Yes.

What does "Self-Monitoring" mean?

Self-monitoring is a FREE service. The notification can be sent to the apps.

What is the minimal requirement for internet connection to install Home Security enablers?

Minimum of internet connection is 2Mbps of speed and must have internet connection.

What is Home Security?

Integrated electronic devices working together with a central control panel to protect against burglars and other potential home intruders.

How to subscribe to the service?

You can contact our Sales Team as stated in this website.

Home Security VS Home Automation

Home Security; enablers for safety and security only while Home Automation; integration of enablers that can be controlled in house.

Does InneoNusa provide warranty on the equipment?

Yes, InneoNusa provides the equipment warranty as long as it is within the contract service period.

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